Terms and Conditions | Jeetplay
If you are uncertain in regard to your rights and obligations under this Agreement, please seek advice from an attorney in your jurisdiction. It is vital that you take cognizance of the laws in your jurisdiction before registering. Specific games of chance are restricted by law in some countries, and may be infinitely proscribed by laws in other countries. Jeetplay.com is not answerable for any liability to you in regards to legal matters of your jurisdiction.
Version 1.0 – 1/10/2021
SUMMARY OF OUR TERMS AND CONDITIONS
The information arranged below is a summation of our notable terms designed for information only. This does not substitute the full Terms and Conditions arranged below. You should read and consent to the full Terms and Conditions before applying and utilizing our Services. In case of any dissonance between this summation and the full Terms and Condition, the full Terms and Conditions will apply.
Jeetplay.com is operated by GMFY TECH NV, a company registered in Curacao with registered address at Heelsumstraat 51, Willemstad, Curacao, under license No. 8048/JAZ issued by Antillephone Services N.V., authorized and regulated by the Government of Curacao. All financial transactions are handled by GMFY EURO Ltd, an EU company that acts as a EU-EEA Representative of the licensed entity GMFY TECH N.V.
References to "us", "our", "we" or "Jeetplay" refer to GMFY TECH N.V.
To utilize our services, you must register and open an Account with us. By registering an Account with Jeetplay on Jeetplay.com, or any other URLs and subdomains belonging and licensed to us, you will enter into a legal binding agreement with us which contains the Terms and Conditions. See Clause 3.
You must be 18 years of age or older and meet the other eligibility and verification criteria to use our Services.
You can only register one (1) Account with us.
We will need to complete our verification checks before allowing you to:
• Deposit funds into your account
• Make a bet using real money, a free bet or a bonus (see Clauses 7.9, 7.9.1, 7.9.2, 7.9.3)
• Withdraw winnings from your Account. See Clause 13.7.
Jeetplay retains the right to request proof of identity and proof of age of all users, in order to guarantee that the ban of minors to this site is adhered to.
Fraudulent activity or cheating is prohibited. Where a Player’s account is suspended or closed for reasons of cheating or fraud, we may withhold funds in the Player’s Account. See Clause 8.12.
We will not be accountable for any errors or events outside of our control, which may subsequently result in any bets being declared void. See Clauses 23.6, 23.7 and 24.3.
Except in respect of any winnings lawfully due to you, our liability for fraud, death or personal injury or your statutory rights, our maximum liability to you is fixed to €/$/£500.
If there be any complaints or conflicts, it will be first handled by our Customer Care Team with a right to solicit to Antillephone Services N.V, authorized and regulated by the Government of Curacao.
We conform to the laws of the Government of Curacao with regards to protecting Players' money.
Bonuses are subservient to these Terms, the respective specific Bonus Terms and Rules and any terms specific to such bonuses.
1. PURPOSE OF THESE TERMS AND CONDITIONS
1.1 The objective of these Terms and Conditions is to control and standardize the legal relations between Jeetplay and a customer that open’s a Jeetplay account.
2. DEFINITIONS AND INTERPRETATION
2.1 The words and terms below, when used in this contract, have the meaning given here, unless the context clearly states otherwise and will oversee the Player's use of the Websites.
2.1.1 Account: An account with Jeetplay on one of the Websites.
2.1.3 Jeetplay, Us or We: GMFY TECH NV, an online gaming operator that renders services through jeetplay.com.
2.1.4 Content: As defined in Clause 20.1.
2.1.5 Login and Password: The login ID and password that you choose upon registering an Account at jeetplay.com.
2.1.6 Player: A person who has an Account and who uses the Services.
2.1.7 Playthrough: The number of times or the amount that has to be placed as a bet for each bonus, before any winnings can be withdrawn.
2.1.8 Prohibited Acts: As defined in Clause 20.2.
2.1.10 Representatives: Representatives, directors, agents and employees.
2.1.11 Rules: The following rules for the Services:
220.127.116.11 Rules for Jeetplay's online casino service, which can be accessed in the Help Centre section of the Website.
2.1.12 Service or Services: All games, services and any affiliated content or Software, whether or not in downloadable format, accessible or otherwise, used by you through the Websites and allows you to participate in the services provided by Jeetplay. The Services contains Jeetplay's own proprietary content as well as content of third-party providers.
2.1.13 Software: This is a software licensed by us comprising all programs and databases and any other deduced content, requiring download, accessible or otherwise used by you through the Websites and allowing a Player to play online games.
2.1.14 Terms and Conditions: These terms and conditions.
2.1.15 Websites: and other URLs and subdomains belonging to and handled by Jeetplay under its Curacao gaming licence and Website pertains to any one of them.
2.2 In these Terms and Conditions, unless the context requires differently:
2.2.1 References to these Terms and Conditions include references to any amended Terms and Conditions, which preempt these Terms and Conditions.
2.2.2 Except otherwise stated, in case of conflict between these Terms and Conditions and any other document referred to in these Terms and Conditions, these Terms and Conditions will prevail.
2.2.3 References to Jeetplay or any Jeetplay Group company shall be reckoned to add their respective successors, beneficiaries or transferees.
2.2.4 Section headings serve reference point only and shall not affect the interpretation of these Terms and Conditions.
2.2.5 References to a "person" include any individual, company, partnership, joint venture, association, organization, institution, trust or agency, having a distinguish legal enactment.
2.2.6 References to gender include every gender and references to the singular include the plural and vice versa.
2.2.7 References to "bets" includes a reference to "stakes" and/or "wagers".
2.2.8 References to servers or "our server" or "our servers", if appropriate, include a reference to a third-party server or servers used to provide the Services or Websites.
2.2.9 Any sentence introduced by the words "comprising" or "including" or a corresponding expression is suggestive and does not restrict the meaning of words that follow and will be considered "without limitation".
3. ACCEPTANCE OF TERMS AND CONDITIONS
3.1 By registering an Account with Jeetplay, you substantiate that you have read and understood these Terms and Conditions, which may be modified subsequently when required, and concede that they will preside your use of the Services.
3.2 You admit that these Terms and Conditions integrate the Special Terms and the Rules.
3.3 in case of any conflict between the Terms and Conditions and the Special Terms or the Rules, the order of priority shall be as follows:
3.3.1 The Rules.
3.3.2 The Special Terms.
3.3.3 These Terms and Conditions (excluding the Rules and Special Terms).
3.4 The Agreement applies to the usage of the Services and becomes binding as soon as you tick the acceptance box during the registration process and create your Account. Ticking this box prove to us that:
3.4.1 You have read, understood and accept these Terms and Conditions.
3.4.2 You attest that you are of legal age for gambling in the country from which you are accessing the Services.
3.5 By using the Services, you agree to the Terms and Conditions. Any modification to the Terms and Conditions will be communicated in writing and accepted by you before such modifications become effected.
3.6 For the purpose of information, to aid understanding and ease of access by the Player, these Terms and Conditions may be published in several languages. Each and every version will contain the same principles. Should any form of variance arise between the non-English and the English version of these Terms and Conditions, the version which is most beneficial to the player shall prevail.
3.7 Any rights not expressly granted in these Terms and Conditions are reserved.
3.8 Gambling services provided by Jeetplay via the Websites are licensed and regulated by Antillephone Services N.V, authorized and regulated by the Government of Curacao.
3.9 If you do not completely agree with these Terms and Conditions, you shall immediately discontinue the use of the Services.
4. OPENING AN ACCOUNT
4.1 To register an Account at Jeetplay, it is required of you to complete the online application form. It is also necessary to enter your personal details during the Account registration process with which the Account registration can be possible. Personal details are required, but are not restricted to: first name, surname, address, phone number and date of birth.
4.2 By agreeing to these Terms and Conditions, you concede and declare that you have filed in your own genuine personal details, and that the source of all funds used on the Websites are obtained from legal activities and that you will not use the Websites for illicit or fraudulent activity, including (and without limitation) money laundering as procured by the governing law that applies to You and/or any GMFY TECH NV company.
4.3 A Player cannot open an Account or use the Services if the Player or any member of their household is or has been, over the last 2 years, employed by any GMFY TECH NV company. In this clause, "employed" includes third party contractors such as dealers, software engineers, developers or associates and any person connected with any GMFY TECH NV companies.
4.4 A person cannot request to open an Account or hold an Account if such person will not be the Account holder or act on behalf of a third party.
4.5 A Player can only own one Account with Jeetplay, and Jeetplay reserves the right to close all multiple Accounts that are opened under the same name or connected to the same person. If a person has opened multiple Accounts, Jeetplay have the right to take stipulated action permitted under these Terms and Conditions, including that Jeetplay may credit the first Account that the Player opened with Jeetplay with the balances from the other Accounts that would have been closed. If Jeetplay has rational positions to believe that the Player has perpetrated or attempted to commit any fraud, Jeetplay reserves the right to cancel any transaction in regard to it, without partiality to any other action.
4.6 A person's request to open an Account may be refused and an Account may be closed, this decision is at Jeetplay's exclusive discretion. Subject to these Terms and Conditions, including those terms which allows Jeetplay to withhold payment of winnings, any contractual responsibility of either a Player or Jeetplay which have been made prior to an Account being closed will be observed.
4.7 A Player must not permit any third party to use their Account, but a Player will be totally responsible for all losses which are incurred as a result of having a third party use their Account. The Player must promptly inform Jeetplay if they suspect that another person has obtained access to their Account, and the Player will offer their full support to Jeetplay while probing this issue.
4.8 The Player understands and agrees that Jeetplay does not assure, in any capacity whatsoever, that the use of the Websites by the Player is legal in any given territory, and it is the Player's own responsibility to ensure the legality of his own actions. Jeetplay cannot supply a legal opinion on the legality of internet gaming in the Player's country, nor will it adopt any responsibility for any punishment that could be imposed on the Player by the relevant authorities following the illegal use of the Websites.
4.9 The Player must not apply or create an Account if they are in a jurisdiction in which the application for the opening of an Account and/or the use of our Services is out-of-bounds or against the law. It is the Player's responsibility to guarantee that this is not the case before requesting for the creation of an Account. Jeetplay reserves the right to suspend a Player's Account instantly if Jeetplay detect that the Player's Account has been opened in a country where it is illegal to access the Services.
4.10 None of the executives, managers, directors, employees, consultants, or agents in our branches or affiliated companies, or any of our providers or sellers, nor their relatives (in this clause, the term "relatives" means spouse, partner, parents, children or siblings of the people mentioned above) are allowed to open or hold an Account or use the Service directly or indirectly. If this clause is breached, Jeetplay reserves the right to close the Account in question immediately, void any bets and to cancel payments on any win.
5. PLAYER'S PERSONAL INFORMATION
5.1 The personal information that Jeetplay may request for registration includes but is not restricted to: first name, surname, date of birth, home address, email address, telephone number, language, currency for any deposits or withdrawals or ID card number.
5.2The Player is also expected to supply details of their Login and Password as part of their application for an Account or to log into their Account.
5.3 It is the Player's obligation to ensure that all information supplied to Jeetplay is correct, precise and up to date.
5.4 A Player can modify his personal details by contacting Customer Service. The provision of documentation might be required.
5.5 It is also allowed that a Player can remove credit card details at any time, and/or register a new card. A Player is implored to ensure right input of such details. Any missing information with regards to such changes may lead to transactions being rejected by the bank, savings bank, or the Player's credit card provider, and Jeetplay is in no way accountable for anything connected to the cancellation of such transactions because of the failure on the part of the Player to provide accurate personal details.
5.6 It is the duty of the Player to protect their bank card against loss or theft, and the Player should immediately contact the Jeetplay customer services if the card is lost or stolen.
5.7 You adjudge that changes cannot be made to your first name, surname and date of birth given at registration, unless the Player provides Jeetplay satisfactory proof that they, and all other personal details, have been legally changed under the laws of countries where the Player resides.
5.8 Jeetplay reserves the right to keep all personal information provided by the Player at registration after the Account is closed.
5.9 The username that the Player chooses must not be vulgar, threatening, racist, offensive, derogatory, defamatory or infringe any intellectual property right or property right of a third party and if Jeetplay considers, in its exclusive and absolute discretion, that the username chosen by the Player is inappropriate, Jeetplay reserves the right to dismiss and prevent the Player from using such a username at any time and without his knowledge and/or consent.
5.10 After creating an Account, the Player will be asked to enter his Login and Password to login to his Account and use the Services. The Player's Login and Password should not be divulged to third parties and the Player is solely liable for all actions that take place due to having gained access to the Service through the use of the Login and Password. Any breach of these Terms and Conditions by a third-party having access to the Player's Login and Password will be treated as a breach committed by the Player.
5.11 If the Player forgets their Login or their Password, or if they could according to the Player become known to an illegalized user, the Player must instantly inform Jeetplay.
5.12 After five consecutive incorrect entries of a combination of the Login and Password, the Player's Account will be temporarily suspended for security reasons and Jeetplay will demand the Player to forward an official form of identity document that includes a photo (copy of an identity card or driving license) before the Account can be reactivated.
5.13 Jeetplay presupposes that all transactions made using the correct Login and Password are made by the rightful owner of the Account and are therefore valid. By no means is Jeetplay accountable for losses incurred by the Player due to unlicensed use or misuse of their personal details. To protect Jeetplay and the Player against identity theft, Jeetplay reserves the right to ask a Player, at any time, for evidence of identity including a photocopy of a valid identity card), and/or a copy of all cards used and/or proof of address (utility bill or recent bank statement). Failure to avail the requested documents will consequently result in Jeetplay suspending the Player's Account.
5.14 Jeetplay will use strict security measures to protect Players' personal information against illegal access. The Player is solely responsible for securing their Login and Password and all actions that take place because of access to the Service via Player’s Login and Password.
5.15 The Player's personal information is strictly confidential and will be used by Jeetplay and, if necessary, by one or more GMFY TECH NV companies, established in a Member State of the European Union, to register and manage the Player's Account, to collect customer profiles and to provide Players with the possibility of using the Services available on the Websites including supplying details of promotions and services offered by GMFY TECH NV companies.
5.16 If a Player taps and agrees to receive direct marketing, any GMFY TECH NV company can make use the Players' personal information to send direct marketing emails about new products and/or offers that such GMFY TECH NV company reckons to be engaging to the Player. The Player may receive these direct marketing emails following the registration of an Account with Jeetplay, even if the Player has never placed a bet or has not fund their Account.
5.17 Jeetplay reserves the right to pass on personal information to third parties such as state-owned services, if Jeetplay is demanded or needed to under any law, regulation, proceedings or summons.
5.18 The supply of personal data to third parties is on an opt-in basis.
5.19 Cookies are also used on the Websites to render fast and efficient service.
5.21 You agree that Jeetplay may provide any significant sport governing body with adequate information to conduct a productive investigation if Jeetplay surmise that it has any information from whatever source that may: (a) lead the Curaçao Gaming Authority to consider making an order to void a bet; or (b) relate to a breach of a rule on betting applied by that sport governing body.
6. LICENCE TO USE THE SERVICES
6.1 You are hereby conceded a personal non-exclusive, non-transferable license to use the Services in conformity with these Terms and Conditions and subject to the following conditions:
6.1.1 You must be at least 18 years of age or the legal age required by the governing laws in the country you reside, and you can assume responsibility for your actions.
6.1.2 All information included in the registration form submitted while applying to Jeetplay is genuine, accurate, complete, and conforms to the name(s) appearing on the bank cards used for the deposits and payments of winnings. We reserve the right to close your Account if discovered that the information provided to Jeetplay is false, inaccurate, deceitful or incomplete. It is your duty to inform us of any modification regarding the information you provided us with as soon as possible.
6.1.3 The use of our Services is a right that is conferred on you personally to play games of chance on the internet. This right is given to you with a personal and not a commercial purpose.
6.1.4 You may, under no circumstance entitle a third party to use your Account, your password or your identity to access these Services.
6.1.5 You understand the Rules and procedures of all games available on the Websites.
6.1.6 It is your responsibility to take notice of the payout rate or odds that apply to each game before you place a bet and you admit that payout rates and odds change from time to time.
6.1.7 When you modify a loss or stake limit while playing a game on the Websites, you admit that the loss or stake limit will not be modified until you close the current gaming session and start a new one.
6.1.8 We reserve the right not to relinquish any funds presumed to be connected to or proceeding from crime or fraudulent activity to you.
6.1.9 You agree not to download, rent, lease, loan, distribute, create derivative works, copy, re-use, modify, adapt, attempt to decompile, decipher, disassemble, reverse engineer, decrypt or discover the source code of all or any portion of the Services or the games. You consent not to make any improvements or seek to obtain intellectual property protection and rights on the content of the Services and the games.
6.1.10 You admit that when playing games of chance through the use of the Services, that you are at risk of losing money. It is your sole duty to accept the losses suffered through your Account.
6.1.11 Be notified that our Services are make use of instantly when playing. Hence, we cannot provide returns of goods or refunds or, subject to any terms as opposed, cancellation of your bets once they have been placed. If you play a game on the Websites with real money, the money will be withdrawn from your Account immediately.
6.1.12 You understand and admit that if there is a malfunction in a game or its interoperability, any bets made during such malfunctioning shall be void. Winnings obtained from a malfunctioning game shall be considered void, as well as any subsequent game rounds with said winnings, regardless of what games are played/Services are used, using such winnings. Either winning or losing during a malfunction, both will be regarded as void.
6.1.13 You acknowledge that the use of the Services is singularly at your discretion and risk.
6.1.14 You authenticate that the funds used by you on the Websites through the use of the Services are not from illegal sources, and that in no way will you use the Services with the purpose of transferring funds, to third party or to a separate bank account. You will not use the Services for any outlaw, 3rd party or fraudulent activity, or for any unlawful or fraudulent transaction (including money laundering), in accordance with the laws of all the jurisdictions of the country having authority over you. To clarify, you attest that you may not use funds from 3rd parties, other than from your own financial accounts. Jeetplay reserves the right to terminate or block the Account(s) of the Player, at any time, and until the matter has been resolved, if Jeetplay has reasonable doubts as to the legality of the source of the funds used by the Player on the Websites.
6.1.15 You testify that you will not transgress or attempt to violate or play dubiousness Jeetplay's security measures in any way. If Jeetplay has undebatable suspicion with respect to this clause, Jeetplay reserves the right to suspend or block your Account outright, to not credit you with the amount due on your Account, and to refuse you access to all other Websites and Services offered by Us.
6.1.16 You endorse that in relation to the Services, you will not use or attempt to use any (martingale) betting strategy or software endowed, in our view, with artificial intelligence.
6.1.17 Misuse of bonuses and other promotional offers, as well as all other misuse of the Services, is prohibited.
6.1.18 You endorse that in the occurrence that Jeetplay reasonably ascertain that you used or attempted to use a product endowed with artificial intelligence in conjunction with our Services, that Jeetplay has the right to revoke or block your Account immediately, to not refund the amount credited to your Account, and restrain your access to all other Websites and Services offered by us.
6.1.19 As concerning fair play, our Websites disallow the use of any renowned betting techniques with the goal of outwitting the ideal house edge in our games. You agree that if your Account shows any suggestion or indication of deceptive game play through these betting techniques, that Jeetplay has the right to bar your Account immediately and retain any funds from such Account.
6.1.20 In case we have any reason to believe that either an Account or group of Accounts are operating consistently and/or colluding, i.e. using specific betting techniques or group wagering, Jeetplay reserves the right to bar or permanently terminate all Accounts. In these circumstances, you acknowledge that Jeetplay will not be under any accountability to reimburse you any money in your Account, with the exception of the amount you deposited initially should this amount still be present in your Account.
6.1.21 You admit that Jeetplay reserves the right to ask for proof of deposit from a Player for all alternative payments.
6.1.22 You are in conformity that Jeetplay reserves the right to ask its Players' bank account numbers at any time, in relation to any deposits or withdrawals.
6.1.23 You accept that any amounts deposited in your Account will not generate interest.
6.1.24 You agree that you will not open more than one Account. Each Player is only permitted to open one Account. If Jeetplay a Player has more than one Account, we reserve the right to block all Accounts of that Player, including but not restricted to all types of transactions affiliated to the Player's Account, until this problem is resolved.
6.1.25 You approve that you will not misuse the ability of opening Accounts in order to benefit from bonus credits and promotional offers by Jeetplay (including the use of 100%, 20% of initial deposits, or use of certificates and promotional codes). Jeetplay reserves the right, in case of such violation on your part pertaining to Jeetplay bonus credits and/or promotional offers, at its sole liberty, to cancel or block Player Accounts created to that end, as well as the transactions on such Accounts.
6.1.26 You accept following your registration that you are expected to supply us with personal information including, but not restricted to, information concerning to methods of payment. You therefore admit that we may be coerced to reveal your information to third parties if deemed necessary.
6.1.27 In case you win an amount equal to ₹8,000,000 or more, through the use of the Services, you will be asked by Jeetplay to agree to give Jeetplay the sole, permanent, and unalterable right and license to use your name, photograph, and picture in all media as part of Jeetplay's marketing and promotional needs, and for its Website(s), on a global level, and to be fully collaborative with Jeetplay's representatives. You will have the right to refuse.
6.1.28 You are solely and duly responsible for all telecommunication networks or internet services and for all other license or permit required in relation to accessing the Services.
6.1.29 You are aware that you alone are responsible for the security of your Login and Password. To modify your password security, Jeetplay advise that you choose a password with letters and numbers, as well as upper and lowercase letters, and that you do not reveal to anyone the password/login used for the Account. Jeetplay proposes that you keep your password in a safe and secure place that you alone know and have access to.
6.1.30 You attest that it is strictly forbidden for a Player to sell, transfer and/or acquire Accounts to/from another Player or transfer funds from their Account to another Player's Account.
6.1.31 You shall not perpetrate any act or adopt any kind of conduct that could ruin the reputation or brand image of any Jeetplay Group company.
6.1.32 You agree that you will use the Services solely at your own discretion, accepting all the risks and obligations related to it.
6.1.33 You approve that any bet placed on your Account will not be a breach of a rule on betting applied by the respective sport governing body.
6.1.34 You accept that you (and not Jeetplay) are responsible for informing or announcing any funds withdrawn, including any winnings, if such reporting is necessary by local law, tax or other authorities and that Jeetplay is not answerable for any taxes that may be payable by you whether on any bets, on any winnings or otherwise.
6.1.35 By registering on a Website, the Player unalterably licenses Jeetplay to restrict the number of Accounts to a maximum of one (1) Account per IP address. The Player is aware and agrees that they shall not use an IP address that has more than one Account and that it is exclusive responsibility to verify and ensure the number of Accounts with Jeetplay on such IP address before registering their own Account. In the event where a Player uses an IP address that has already one Account with Jeetplay, the Player unalterably agrees to permit Jeetplay to block at its sole discretion any payment request(s) and to fully forfeit any amount in such Account(s) to Jeetplay.
6.1.36 Players are only allowed to register an Account with Jeetplay in their own personal capacity, no person can register on behalf of another and no third party registrations are encouraged.
7. IDENTIFICATION AND AGE VERIFICATION
7.1 Please take due note that gambling by a person under the age of 18 years old is an offence in some jurisdictions. By agreeing to these Terms, you affirm that you are at least 18 years old.
7.2 You can only utilize the Websites and the Services if you are at minimum legal age for gambling in your jurisdiction.
7.3 If you are under 18 years of age, you cannot use the Websites and the Service.
7.4 Jeetplay retains the right to ask for the proof of age and identity of a Player, at any time, in order to avoid the access of the Websites by minors. Any Player who registers on the Websites must produce a valid form of identification, address, email address and telephone number.
7.5 By registering an Account and agreeing to these Terms and Conditions, you allow us to verify and confirm your identity and age.
7.6 In order to verify a Player's identity and to guarantee that they are of legal age for gambling, we will carry out regular checks.
7.7 Where these checks are unable to get confirmation that any customer is 18 or over, Jeetplay reserves the right to ask for proof of age.
7.8 If on conclusion of the age verification process you are found to be underage, all deposits made on the Account will be reimbursed, and the winnings and/or bonuses will be voided.
7.9 If it persists that we are incapable to verify your age through our regular checks, we will send an email to your registered email address requesting a copy of one of the following documents: birth certificate, driving licence, passport, signed credit agreement, citizen/national identity card.
7.10 In addition, you approve that if Jeetplay (in its total discretion) needs further verification of your identity that Jeetplay can send an email to your registered email address, requesting copies of two of the following documents, one of which must bear your date of birth: birth certificate, driving license, passport, signed credit agreement, national identity card, utility bill or bank statement (less than 6 months old), which will need to be provided to Jeetplay in order to complete Jeetplay's verification process. If such documents are requested, no withdrawals may be made until such documents have been provided to Jeetplay.
7.11 To be approved, all documents must be in standard condition (as decided by Jeetplay in its discretion) and be readable. Your Account number/login ID must be included in the communication, to ensure the check is accomplished as soon as possible.
7.12 All documents can easily be uploaded on the Websites after login, in the Preferences page. Otherwise, they can be emailed to Jeetplay's customer support.
7.13 Any breach pertaining to passports or visas, or if the identification documents/information produced by a Player cannot be verified, will lead to the cancellation of the welcome bonus package without any refund, be it financial or any other form of redressal.
8. OUR DECLARATIONS AND RESPONSIBILITIES
8.1 Jeetplay pledges to pay all winnings gained by you, according with these Terms and Conditions.
8.2 Jeetplay is not accountable for the possibility of access to a Player's Account by a third party and will not be held responsible for any latent loss suffered due to the illegal use of a Player's password by a third party without licensed access, and/or for any transaction in which the name and password of a Player were registered correctly.
8.3 Jeetplay is not accountable if a Player forgets, misplaces, or loses their password, save as a result of an error on the part of Jeetplay. Jeetplay is not in charge of storing passwords and logins belonging to the Player.
8.4 Jeetplay can at any time deduct a positive balance from the Player's Account summed to that which is owed by the Player.
8.5 Jeetplay retains the right to restrict or reject any bet or any other type of gamble made by the Player or through their Account.
8.6 Jeetplay will probe and follow up an accusation or complaint lodged by a Player against another for any reason.
8.7 Subject to the Special Terms, Jeetplay will reimburse any bets placed in case of a game cancellation.
8.8 We will use your personal data to permit you to use the Services and to effectuate operations significant to your participation in the Services. We may also use your personal data to inform you of modifications, new services and promotions that we think you may find engaging. If you do not wish to receive such direct marketing data, you may opt out of such a service. Jeetplay will not exchange and/or share email addresses or a Player's personal information with third parties.
8.9 Your personal data will not be revealed to third parties, unless such divulge is necessary to process your requests concerning your participation in the games or unless it is requested by law. As Jeetplay's business partners or suppliers or service providers may be responsible for particular parts of the general functioning or operation of the Website, personal data may be disclosed to them. Employees of Jeetplay, specifically customer support, the payment team and other employees shall also have access to your personal data for the purpose of carrying out their duties and providing you with assistance and the Service. You therefore consent to such divulges.
8.10 In the occasion of any kind of software abruption due to any type of problem, Jeetplay retains the exclusive and absolute right of requesting a screenshot that would permit to state at precisely which moment of the game the interjection of the service offered has affected the game of the Player.
8.11 Jeetplay retains the right to change a Player's restricts on the Service and to designate restrictions to Players in Jeetplay's complete discretion.
8.12 As good corporate governance, Jeetplay keeps customer funds and ensures that these are held in a separate bank account(s). In this clause 'customer funds' means the total value of funds held to the credit of Players. Plans have been made to ensure assets in these accounts are distributed to Players in the event of insolvency.
8.13 Jeetplay retains the right to check all and any transactions to avert money laundering in order to vouch for transactions after been well probed in case criminal and/or civil proceedings may be brought against you and any other person linked to taking part in such activity.
8.14 Jeetplay reserves the right, at its sole discretion, to report any suspicious transaction and to transmit any information to the appropriate authorities and without notice to you. In such a case, you waive all rights of any nature that may be recognized anywhere of the communication of such information. Furthermore, Jeetplay retains the right to freeze all the funds, if Jeetplay confirms that funds were to be derived from cheating, fraudulent or unlawful activity and where required, without giving reason to you for withholding said funds.
8.15 Jeetplay retains the right, at its sole discretion, to suspend, modify, end, cancel, revoke the use of and/or add elements to its Services, either temporarily or permanently, at any time without notice or compensation, subject to compliance with its regulatory obligations and subject to fulfilling all other commitments made under these Terms and Conditions.
9. FORBIDDEN JURISDICTIONS
9.1 Some countries have not addressed the legality of games of chance on the internet, and others have specifically determined that such games are illegal. The use of the Services is in no way meant to be utilized by people who are proscribed by law to use it. The accessibility of the Services shall not be construed as an offer or invitation on our part to use the Services in a country where such use is illegal. Jeetplay shall not be liable for any breach of local, national, federal, state or other laws that may occur as a result of your using the Services.
9.2 In some countries, games of chance on the Internet are illegal. By accessing the Services, you attest that you are not located in a country where it is illegal to play such games. Amongst others, Jeetplay will in clear terms not accept Players from the following countries: Australia, Belgium, Bulgaria, Curacao, Cyprus, Czech Republic, Estonia, Finland, France, Germany, Greece, Hungary, Israel, Italy, Latvia, Lithuania, Macao, Poland, Portugal, Romania, Russia, Serbia, Singapore, Slovakia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom, The United States of America and its Outlying Territories. The list is not complete and may be updated. We may or may not be able to accept players from various jurisdictions based on the local laws and regulations. Jeetplay retains the right to suspend a Player Account if it is employed to access a Website from a country where it is illegal to play games of chance on the internet or which is listed in this Terms. If you are a resident of Italy, Greece, Romania, France or United Kingdom, you can play at one of GMFY TECH NV licensed websites.
10. GOVERNING LAW/JURISDICTION
10.1 This Agreement, its clarification and its performance, as well as all other legal relations between the parties to this contract, is subject to the laws of Curaçao.
10.2 Each party unalterably agrees, for the exclusive advantage of Jeetplay that, subject as provided below, the courts of Curaçao shall have exclusive jurisdiction over any conflict or claim (including non-contractual disputes or claims) arising out of or in connection with this agreement or its subject matter or formation. Nothing in this clause shall restrict the right of Jeetplay to take proceedings against you in any other court of competent jurisdiction, nor shall the taking of proceedings in any one or more jurisdictions preclude the taking of proceedings in any other jurisdictions, whether simultaneously or not, to the extent allowed by the law of such other jurisdiction.
11.1 You are responsible for all payments, collectible by Jeetplay. In the occasion of an amount having been credited to your Account in respect of a deposit, you agree to not void the payment being made in any manner (by refusing a payment or attempting to reverse payment), and you shall also be held susceptible to compensate Jeetplay with a sufficient amount, in the event Jeetplay were to suffer a loss in relation to your payments.
11.2 Jeetplay can, at its sole discretion, cancel a Player's access to the Service or reject withdrawals being made using certain bank cards.
11.3 Jeetplay retains the right to authenticate the financial solvency of any Player, through the information provided during registration and through third parties.
11.4 Any Player who takes part in Jeetplay promotions may have their first name, the first letter of their surname; their photo (if applicable) and their prize will be announced on the blog and on the Websites. Any Player is allowed the right of refusal on the publication of such information and one can exercise such a right by contacting Jeetplay.
11.5 You admit that deposits and withdrawals may be authenticated and handled by third party electronic payment processors companies and/or by independent financial institutions. By agreeing to these Terms and Conditions, you confirm to have been informed about this and you have permitted such verification and administration of transactions by third parties.
12.1 When a Player opens an Account, Jeetplay necessitate the Player to make a minimum deposit of ₹700 before they can play or bet. All subsequent deposits will be subject to a minimum deposit amount of ₹700. The Player can make a deposit online at any time and immediately, using their credit/debit card, or the other payment methods available in the Cashier page. The funds will be credited on the Player's Account.
12.2 Jeetplay does not charge a fee for making a deposit. However, your bank/credit card may charge for deposits to the Player Account. In this event, the charge will be in the Player's name and will be debited from the Player's bank account/ credit card.
12.3 Following registration of your Account, there are no pre-set deposit limits. Limits will be imposed by the Player at the end of the registration process, on the total value of bets or through self-limits the Player sets.
12.4 All deposit transactions will be subject to Jeetplay carrying out "Know Your Client" verification processes to prevent money laundering. Suspicious transactions will be reported to the appropriate authorities.
12.5 Deposits made to your Jeetplay Account should be synchronized with game play. Hence, if in Jeetplay's discretion, there is question of abuse or violation of the Services (for instance, where a deposited amount has not been used for an appropriate level of game play and the Player then makes a withdrawal request in relation to that deposited amount), Jeetplay retains the right, in its absolute discretion, to:
12.5.1 Refund the respective deposit(s), less any costs that may have resulted in conjunction therewith, void any bets and deduct associated winnings and close your Account.
12.5.2 Withhold such amounts until Jeetplay completes any needful checks in order to comply with its internal, regulatory or legal requirements.
12.5.3 Charge a 17% fee for a deposit amount that is not wagered in full, one time. This fee is also applied for refunds of money after issues such as colluding, duplicated accounts.
13.1 Any withdrawal request is subjected to a minimum amount of ₹700 and for a Player to withdraw money from his Account, a Player must have made a minimum deposit of ₹700. If the amount of money in a Player's Account, excluding bonus money, is less than ₹700, then the Player must pay any related payment processing fees which would be due in relation to the transfer of such amount.
13.2 Also subject to adherence to these Terms and Conditions, all withdrawal payments shall be processed within the following working day. However, take note that the payment may be slightly delayed according to your bank's clearance time, especially during weekends and holidays, and it might take up to 7 working days for you to receive the funds. To secure smooth execution of your withdrawal requests, please ensure that you have provided us with all the necessary information regarding the validation of your payment.
13.3 Jeetplay shall pay any withdrawal to the bank account and using the method used for the Player's deposit. All withdrawal requests to another bank account will be consented at the discretion of Jeetplay, and Jeetplay retains the right to reject such a request. Players have a variety of online withdrawal methods from which they may withdraw winnings. Players may use the following withdrawal methods: Bank Cards, Web Wallets, Wire Transfer.
13.4 Notwithstanding Clause 13.3, in order to receive your winnings via any of the Web Wallets you must first make at least one deposit using that payment method.
13.5 Notwithstanding the above mentioned, Jeetplay shall have the exclusive right, at its discretion, to make any transfer to a Player using the payment method of Jeetplay's choice.
13.6 Jeetplay will only process a withdrawal request from a Player after:
13.6.1 The Player's identity and the Player Account have been authenticated.
13.6.2 Adequate evident of deposit has been supplied if requested by Jeetplay.
13.6.3 Jeetplay has checked that the Player has not made any chargeback concerning Jeetplay.
13.7 Withdrawal transactions will be subject to Jeetplay carrying out a "Know Your Client" verification procedure to prevent money laundering. Suspicious transactions will be reported to the relevant authorities.
13.8 Jeetplay retains the right to carry out additional authentication procedures for the following reasons:
13.8.1 When a Player deposits or stakes ₹150,000 during any period of 24 hours.
13.8.2 For any payout above the equivalent of ₹80,000 or cumulative withdrawals above ₹200,000, and the right is further retained to carry out such verification procedures in the occasion of lower payouts. Such verifications may for example include copies of a Player's passport and/or copies of a Player's utility bills.
13.8.3 If total withdrawals surpass your total deposits, you may be asked to complete a further verification procedure via a 'Unique Verification Code' that will be posted to you, to verify your home address.
13.9 Should Jeetplay need to examine additional verification processes pursuant to Clause 13.8, a withdrawals payment to a Player will only be made after the verification processes have been completed.
13.10 No withdrawal processing fees will be levied by Jeetplay for regular withdrawal requests.
13.11 The fees for withdrawals made other than to a credit or bank card, such as any Web Wallet, will be deducted directly from the Player's Account. These fees are dependent and may be determined by factors such as the currency used in the Account or the Player's place of residence. The aforementioned, it is possible that your bank or the payment solution that you use charges your Account for transaction fees. Such fees are not dependent on us and we do not assume any responsibility. Should you require further information, please contact our customer services.
13.12 Reimbursement will only be processed with the payment method used for deposits on the Websites.
13.13 Withdrawals available from the Websites will be made from your Account free of charge from Jeetplay. But please take note that your bank may charge for withdrawals from your Account. Please contact our customer service for any information.
13.14 Neverthess, the aforementioned, withdrawal requests are subject to authentication procedures and bonus Terms and Conditions. In the event where your Account is under probe, we retain the right to withhold any withdrawal request until such probe is completed to our satisfaction. Each bonus is subject to Terms and Conditions which are listed in promotional emails and on our Website. If a Player requests a withdrawal before the Playthrough has been entirely met, Jeetplay will deduct the entire bonus amount as well as any winnings from the use of the bonus amount before approving any withdrawals.
13.15 During the process of Jeetplay validating a withdrawal, you have the possibility to cancel your withdrawal request at any time by accessing the "Pending Withdrawals" section of "My Account". By cancelling a pending withdrawal request, the amount will be transferred back to your Player Account balance. Once the withdrawal request has been validated and the payment is made cancellations are prohibited
13.16 The Player is permitted to withdraw funds from their Account only if their Account has not been encumbered in what Jeetplay refers to comprise any questionable activity. If doubtable activity is noticed, the Account will be suspended until an investigation is takes place and any necessary documentation is collected from the Player. While the Account is suspended, any funds on the Account will be frozen. Once the investigation is terminated, the Account may be restored to normal or it may be closed and any funds which are not in conflict, returned to the Player.
13.17 Before any withdrawals are processed, your usage of the Services will be checked for any unconformable noticeable patterns. As concerning of fair gaming, equal, zero or low margin bets or hedge betting, will all be considered unsteady playing patterns for bonus Playthrough requirement purposes. Other examples of unsteady playing patterns play for bonus Playthrough requirement purposes include, but are not limited to, placing single bets equal to or in excess of 30% or more of the value of your total balance (including any given bonus) until such time as the wagering requirements for that bonus have been met. Should Jeetplay deem that unsteady playing patterns have occurred, we retain the right to withhold any withdrawals and/or forfeit all winnings and bonuses.
13.18 Players who deposit via E-Wallet must bet 100% of their deposit before being able to withdraw.
13.19 Nonetheless, the aforementioned clauses, a turnover of at least 1 time the value of deposits needs to be reached before a withdrawal can be requested. Bets above 20% of the value deposit will not count towards completing the one-time wagering requirement. If the turnover is not met prior to the withdrawal, Jeetplay retains the right at its own discretion either (1) to charge an administrative fee of 40% of the value of the withdrawal or (2) to void the winnings and refund the deposit amount after deducting a 20% fee to cover all rational costs relating to both the deposit and withdrawal.
13.20 The maximum withdrawal amount allowed per day is ₹50,000, and the monthly withdrawal limit is ₹500,000. Any excess winnings, a Player wishes to withdraw will be paid in installments over the following month/s.
14. BONUS POLICY
14.1 Players may be qualified to participate in bonus programs, the conditions, amounts and releases of which will be set at the judgement of Jeetplay and are impassible.
14.2 Each bonus, promotion and/or special offer is subject to its own specific terms and the respective Special Terms. The specific terms for all bonuses, promotions and/or special offer will be communicated, and the validity period of the promotion itself will be present too.
14.3 Each Player agrees to read and understand the terms applicable to each bonus they collect.
14.4 Jeetplay retains the right to cancel any bonus or special offer or promotion at any time.
14.5 Except where otherwise stated, all bonuses offered on Jeetplay are restricted to one per person, IP address, address and/or household. Be that as it may, the aforementioned, registered players from the following countries are not eligible for any casino bonuses: Armenia, Bosnia and Herzegovina, Burkina Faso, Benin, Ivory Coast, Georgia, Kyrgyzstan, Lebanon, Moldova, Nigeria, Uzbekistan, Zimbabwe.
14.6 Any withdrawal request of money linked to free spins and bonus whose playthrough has not been completed will totally nullify it including any winnings generated from that bonus and free spins.
14.7 You understand, agree and accept that you will only be entitled to withdraw the winnings generated from bonuses after you have completed the Playthrough for all bonuses received.
14.8 You are only permitted to withdraw amounts you have won but excluding your bonus, which cannot be withdrawn, unless wagering requirements have been met.
14.9 You cannot modify an offer if your Account already contains a bonus in progress.
14.10 Pending offers can only be activated after you have met the Playthrough qualification for the current bonus.
14.11 By withdrawing any funds from your account, you irrevocably agree to forfeit any pending or active bonus, including any related winnings, that has been credited to your account or for which you may be entitled to.
14.12 A Playthrough is applied to every bonus: the amount of said Playthrough is mentioned on the specific promotional page. If no such Playthrough requirement is expressly mentioned, the Playthrough shall be 45x your bonus amount.
14.13 The terms for a particular bonus offer may be set in different languages however all versions should reflect the same principles. In the event of any conflict between the different language versions, the version which is most beneficial to the player shall prevail.
14.14 Any interrupted or aborted game will result in any bets placed on such game being cancelled. Bets which are cancelled or refunded will not count towards the twenty-five bets (Playthrough of bonus) needed to withdraw the bonus.
14.15 Deposits via Web-Wallets (Skrill, Neteller, MuchBetter and EcoPayz) are not eligible to claim any deposit bonus including welcome offer or any other promotional reward code.
14.16 Jeetplay reserves the right to cancel a bonus offer at any time in case of misuse of the offer.
14.17 For Accounts credited with a bonus, a Player's bets will first be placed using the monies they have deposited in their Jeetplay Account, once such monies from your deposit have been used, bets will then be placed using any bonus amount in your Account.
14.18 Where a Player has failed to meet our Anti-Money Laundering or Responsible Gambling requirements, any accrued Points may be witheld until the Player has satisfied our requirements.
14.19 If a Player attempts to withdraw a bonus amount after depositing money into their Jeetplay Account but before having completed the Playthrough requirement, the bonus will not be credited and will be automatically cancelled.
14.20 Each Player acknowledges that they may only receive or benefit from offers that apply to their country of residence.
14.21 If Jeetplay credits an amount to a Player's Account as part of a promotion, the Player can only use the money to place bets on the Websites. The Player is not allowed to withdraw the money, unless otherwise specified in the rules of the promotion. Jeetplay reserves the right to take back such amounts if the Player does not use them to place one or more bets on the Websites during the period specified in the promotion.
14.22 Promotions cancelled withdrawals and bonuses do not count as deposits.
14.23 A Player can only use promotions if their last transaction with our Services was a deposit, unless the terms of such bonus expressly state that no deposit is required.
14.24 If a Player starts to withdraw cash from their Account, Jeetplay reserves the right to block the Player from receiving future promotions or bonuses and cancelling any existing bonus or associated winnings.
14.25 Jeetplay reserves the right to label a Player as a "Bonus Seeker" if Jeetplay in its absolute discretion considers a Player has abused a promotion offered by Jeetplay (including but not limited to our partners' promotions), including but not limited to the following instances:
14.25.1 If a Player only uses bonus coupons to play on their Account.
14.25.2 If the bonus coupon amount is more than the total amount deposited by the Player.
14.25.3 If a Player plays with or tries to play with more than one bonus per 24 hour period.
14.25.4 A Player only plays with bonuses, while withdrawing all the minimum deposits made to access the promotions.
14.25.5 A Player repeatedly uses a promotion.
14.26 Once Jeetplay declares a Player as being a "Bonus Seeker", the Player will no longer benefit from any promotional bonuses and Jeetplay reserves the right to block and/or cancel their Account and any transactions associated with it.
14.27 For an Account balance that has been credited as a result of a Jeetplay promotion, the Player is aware that only one bonus will be awarded per email address and per credit card or Web Wallet Account.
14.28 Jeetplay will not give a bonus for a referral if the referrer and the referee have the same email address or credit card.
14.29 The maximum you can withdraw from all types of bonuses is ₹180,000 except no deposit bonus and bonus from free spins are ₹7,000. Winning above will be forfeited and removed from your balance when you unlock the bonus.
15. CUSTOMER SERVICE
15.1 A Player may contact Jeetplay customer service by email form or by live chat for any questions or help. In order to update the quality of our services and better safeguarding, telephone calls to our customer service may be recorded and/or monitored by staff.
15.2 Jeetplay abhors abusive or violent behavior towards its employees. Jeetplay considers that if a Player behaves in such a way, it has the right to suspend and/or close the Player's Account and/or take any other appropriate action.
16. CUSTOMER COMPLAINTS AND DISPUTES
16.1 Any complaint or claims of any nature, also with regard to the Account statements (statements regarding gameplay, transactions or other matters) or Account balance, should be conveyed to us as soon as possible by contacting our complaints department at [email protected] and no later than 6 months after the issue has occurred.
16.2 Any communication to Jeetplay's customer support in relation to a complaint must contain the following information:
16.2.1 Account ID.
16.2.2 Registered first name and surname.
16.2.3 Detailed and coherent explanation of the issue and the complaint/claim.
16.2.4 Specific dates and times connected with the complaint/claim (if applicable).
16.3 Failure to submit the information as ordered above may result in a delay in our ability to hand-pick and respond to your complaint timely.
16.4 In the event of conflict between the result posted on the Websites and the result displayed on our server, the result posted in our server shall prevail. You understand and agree that the settlement of any dispute between the Player and Jeetplay will be handled based on the records kept by Jeetplay.
16.5 Jeetplay responds to complaint with swiftness if informed correctly and early. Jeestplay makes inquiry within one month from the date of the filing the complaint and will ensure to provide a prompt resolution.
16.6 If a Player submits a complaint or claim, Jeetplay retains the right, at any time, without prior information and without prejudice to any subsequent proceedings, to close the Player's Account, null access to all or part of the Services, and in particular to reject a bet or transaction, or to withdraw promotional offers from Jeetplay pending the conclusion of any proceedings.
17. TERMS AND CANCELLATION
17.1 This Agreement comes to affect the instant after clicking on "I Agree" and remains valid until it is cancelled according to the conditions stated herein.
17.2 You can close your Account at any time. If you want to close your Account, you can contact Customer Service or use the "Close Account" tool when you are logged into your account.
17.3 After closing your Account, subject to any other term, you shall be sent any balance remaining in your Account by a method of payment determined by us. If you have placed any bets in relation to events which have not yet taken place at the time of you closing your Account such bets shall still stand, and if such bets subsequently win, the corresponding sums shall be sent to you once the outcome of the bet is known. As regards the closure of the remaining balance is below the minimum withdrawal amount of ₹700, Jeetplay retains the right to charge you for transfer fees.
17.4 The closure of your Account and the cancellation of this Agreement only becomes effective after you have received a written notification from Jeetplay confirming the cancellation. Once this Agreement is terminated you will no longer be authorized to use the Services.
17.5 Jeetplay advise that the Player prints all transaction data from the Websites in order to avoid future conflict.
17.6 If a Player does not access their Account by "logging in" to their Account for a period of 12 months, their Account shall be deemed as "inactive".
17.7 At the discretion of Jeetplay, an inactive Account may forfeit any loyalty points accrued over the years. Jeetplay is not obliged to give any further justification for this action or notification to the Player prior to the Account being made inactive. Unused loyalty points expire after 18 months from the date such loyalty points are acquired.
17.8 Jeetplay shall be entitled to charge an administrative fee of ₹400, or the equivalent amount in other currencies, to be charged at the end of every calendar month that the Player's Account remains inactive for and may be deducted from the Player's Account balance. The monthly charge will be deducted every month the Account stays inactive, until the balance is zero, after which no further charges will apply. The Account balance will never be negative. Once a Player's Account is deemed inactive, all bonus balances available in that Player's Account shall be lost and the same amount may immediately be deducted from their Player Account balance; the bonus balances will no longer be available if the Player's Account is reactivated. The administrative fee will not be charged if the Player's Account is reactivated before to any monthly fee being deducted.
17.9 Yet, Clause 17.6, if a Player does not use their Account by "logging in" to their Account for a total period of 30 calendar months, the account will be permanently closed. Any remaining balance on the Account shall be remitted to the Player, or if the Player cannot be satisfactorily located, to Antillephone Services N.V., provided that no claim or complaint is pitched.
17.10 Without limiting our ability to make use of other rectification that may be available to Jeetplay, Jeetplay retains the right to close or suspend your Account and/or void any associated bets and/or withhold any amounts in your Account at its absolute discretion if we have reason to believe any of the following, that:
17.10.1 You have more than one Account at Jeetplay.
17.10.2 You provided incorrect personal details while registering a Jeetplay Account, or you provide personal details belonging to another person.
17.10.3 You are not of legal age for gambling.
17.10.4 You have allowed another person to use your Account or you have otherwise misused your Account.
17.10.5 You have played in arrangement with other Players as part of a club, group, etc., or placed bets in a coordinated manner with other Players involving the same selections.
17.10.6 Jeetplay receives a "charge back" and/or a "return" notification via a deposit mechanism used on your Account.
17.10.7 You are found colluding, cheating, money laundering or undertaking any kind of fraudulent activity.
17.10.8 It is determined that you have employed or made use of a system (including machines, computers, software or other automated systems such as bots etc.) designed specifically to defeat the gaming system on the Services or have employed betting techniques with the aim of circumventing the standard house edge in the games on the Services.
17.10.9 You are acting other than on your own behalf or otherwise in concert with others or engaging in illicit or fraudulent activity while interacting with the Services.
17.10.10 You have breached any of these Terms and Conditions.
17.10.11 You are acting in a manner that is damaging to the conduct of our business.
17.10.12 It is illegal for you to interact with the Services in any way.
17.10.13 If we are unable to verify your registered address or contact telephone number.
17.10.14 If there has been an abuse of a promotion; bonuses or any other offers promoted by us.
17.10.15 Jeetplay is required to do so by law.
17.10.16 If there is an ongoing conflict between Jeetplay and the Player.
17.11 Following the cancellation of this Agreement by either party, Jeetplay will return the amount in your Account, after the deduction of any amount owed to Jeetplay and subject to any withdrawal fee as set out at Clause 13.1 if applicable.
17.12 For more information about procedures for recovering funds held in closed, blocked and excluded Accounts, please contact our customer service team.
17.13 All information collected during the registration process is kept even after an Account is closed. This information is kept for regulatory purposes, the prevention of fraud and money laundering. Jeetplay reserves the right to cooperate fully with law enforcement and justice and any other official authority for any investigation of illegal activity on the Websites.
17.14 After termination of your account, you agree, and you are that your rights to use the Website or the Services shall immediately terminate.
17.15 Your sole remedy in the event of termination of your Account by us for any reason related to clauses 17.10.1 to 17.10.16 shall be the re-imbursement of any undisputed Account balance you may then have, and we shall have no further liability to you whatsoever.
18. MODIFICATION OF TERMS AND CONDITIONS
19. INDEMNITY/SET OFF
19.1 By accepting the terms of this Agreement, you agree to underwrite us, to defend us and to exonerate each GMFY TECH NV company and their Representatives on demand in respect of any claim, damage, loss (whether direct or indirect), loss of reputation, loss of profits, cost or expense suffered by a GMFY TECH NV company or their Representatives, including but not restricted to all legal fees, in relation to:
19.1.1 Any breach by you of these Terms and Conditions, Rules, rights of a third party or any law or regulation.
19.1.2 Any use of the Services (by you or another person) with your Login and Password, be it with your knowledge or without it, as well as any acceptance of profit on your part.
19.1.3 Any action/legal proceedings, claims, demands, or complaints made by a third party against any GMFY TECH NV company resulting from any breach by you of: these Terms and Conditions; any relevant laws or rights of third parties.
19.1.4 Your fraud, dishonesty or criminal act.
19.2 Without restricting any other rights or remedies available to us, we may at any time set off any positive balance in your Account (and if you have created another Account in breach of this Agreement, such other Account) against any amount owed to us by you. You agree that any Account balance may be used to finance any costs incurred as a result of your fraudulent activity, such as chargebacks on associated Accounts or the reimbursement of funds back to the customer(s) who were colluded against.
20. INTELLECTUAL PROPERTY RIGHTS
20.1 All rights, trademarks, patents and other intellectual property rights on any material or content (including but not restricted to, software, data, applications, information, text, photographs, music, sounds, videos, graphics, logos, symbols, artwork and other material or moving images) contained on the Websites ("Content") belong to Jeetplay or have been granted for our benefit by the owners of the rights as part of the Service. No use of such Content and intellectual property rights without the prior written consent and express consent of the owner is allowed. All rights are reserved.
20.2 In clear terms, as regards the Content (in whole or in part) the Player is not allowed, to engage in prohibited activities listed below (collectively, "Prohibited Acts"):
20.2.1 The sale, transfer, lease or subcontract of Content is unacceptable
20.2.2To change, edit, modify, adapt or restructure the Content in any way.
20.2.3 To copy, share, perform or attempt to access the source code of the Content for any purpose.
20.2.4 To use the Websites for any unlawful or dubious purposes or that in any way in breach of these Terms and Conditions.
20.3 If the Player practice a Prohibited Act, the Player will be held totally responsible for all damages, costs and expenses following the act.
20.4 The Player may copy the Content in an unrevised form for private use on their own personal computer, mobile phone or other access device, if and to the extent that such a copy is required for proper use of Jeetplay Services.
20.5 The Player shall inform Jeetplay immediately if they are aware of any unlicensed use or copying of any Content or any part of the Websites or any unlicensed access to any site or other activities, including but not restricted to, any Prohibited Act related to the Services by any person or entity. The Player accepts to give Jeetplay with all the assistance needed for any search Jeetplay embarks on in accordance with information that the Player provides to Jeetplay. The Player grants Jeetplay latent, unalterable, free, global permission to reproduce, send, modify, adapt and/or edit any Content provided by the Player to Jeetplay, by email or otherwise, on the Websites, however seems befitting to Jeetplay, without informing the Player, unless otherwise stated to the Player.
21. PROMOTIONAL ACTIVITIES
21.1 By accepting prizes and/or winnings on the Websites, you unalterably give consent for the use of your username or your first name plus the initial of your last name for advertising and/or promotional purposes without any extra indemnity. We may also contact you to seek approval to use additional personal details regarding yourself for advertising and/or marketing purposes.
22. RESPONSIBLE GAMING
22.1 Jeetplay is obligated to create a safe and responsible platform where Players can use the Services. Jeetplay is totally obligated to help Players who exhibit prospective signs of gambling behavior or help customers that may be at risk of latently becoming addicted to help face their problems and secure the necessary advice and assistance that may be required.
22.2 The Player is given a range of self-protection tools available, including the right to set financial limits, the right to set limits on session times, the right to self-exclude for a certain period of time or fixed, and a cool down period of 7 days, starting from and applicable after Jeetplay has received issued notice from the Player.
22.3 The Player may request to be exempted from Jeetplay Services at any time after registration and to block their Account temporarily or permanently.
22.4 If you wish to set boundary on your gambling, you can do so by following our Cooling Down and Self-Exclusion procedures in the Help Centre section of the Website, on the Bets and Dependencies page.
22.5 In lieu, these facilities are available by contacting our Customer Support team. On finalization of this process and following your confirmation, we will close your Account and return any outstanding balance to you. Any outstanding bets that have already been placed shall be nulled and your stakes will be returned.
22.6 Once the request is accepted, processed and the Account is barred, no further bets will be accepted, and the Account will be frozen. The Player will not receive any more advertising from Jeetplay. When a Player contacts Jeetplay to apply for temporary self-exclusion, Jeetplay will ask the Player to choose between collecting the positive balance in their bank account/credit card (depending on the payment method used as a guarantee) or to leave it with Jeetplay during the period of exclusion.
22.7 You can self-exclude for a period of a minimum of six months and a maximum of 5 years or permanently self-exclude. If you elect to self-exclude, you may not open or use your Account during the period of self-exclusion. During the exemption period all efforts will be made to remove you from using the Services. Therefore, you must not attempt to utilize the Services with us, and we cannot be responsible or liable for any rising consequences or losses (however caused) that you may suffer or incur if you continue to use the Services, including through additional Accounts where you have changed any of your registration details or you give misleading, inaccurate or incomplete details or otherwise seek to outwit the self-exclusion.
22.8 At the end of the self-exclusion period, you may reactivate your Account by contacting our customer support team. We will not re-open any self-excluded Account until the expiration of the stipulated exclusion time, when you may contact us to re-open your Account.
22.9 If Jeetplay presumes and believes that the Player has a gambling addiction problem and that any subsequent use of the Jeetplay services could prove to be dangerous to the Player's health and/or wellbeing then Jeetplay retains the right at its discretion, to block or close the Player's Account and return any positive balances.
22.10 Jeetplay retains the right to restrict the total amount of bets which can be made by a Player in order to protect Players and avoid gambling addictions.
22.11 A request for limits, closures, our self-exclusion feature or the use of any Responsible Gambling tool must be made with Jeetplay and not with third party providers. It is your obligation to ascertain that any application should be made via contact with customer support or through the Responsible Gambling page; any request through third parties will not be considered. We use GMT timezone for limit periods. So, any daily limits go from 00:00 GMT to 23:59 GMT.
23. EXCLUSION OF WARRANTY
23.1 You approve that you have chosen to use the Services at your own volition and at your own risk and discretion.
23.2 Jeetplay renders the Services 'as is', with no warranties, assurance, commitments or any assertion explicit or implied, legal or other.
23.3 Jeetplay therefore exempt all terms, conditions, and warranties explicit or implied, including but not restricted to connoted warranties, commercial conditions, and/or matters of satisfactory quality, ability and adaptability to a certain end, finalization or precision of service and of the application with regards to the failure to adhere governing rules and laws.
23.4 It remains your obligation to secure your system from all computer viruses and Jeetplay, under no circumstances, shall not be held answerable for any losses incurred in relation to any viruses. In case of viruses in our systems, we retain the right to suspend the Services.
23.5 We do not guarantee that:
23.5.1 The Services are totally secure and excluded from error.
23.5.2 The Services are updated regularly.
23.5.3 Any defects in the Services are promptly corrected.
23.5.4 That access to the Services will be nonstop.
23.5.5 The Services are virus or bug free.
23.5.6 The Services will be continually functional.
23.5.7 That the Services are efficient.
23.5.8 That the material on the Websites or received via the Websites, including results of matches, is appropriate and confidential.
23.6 Jeetplay will not be held accountable for any act or error by an internet service provider or of any other third party, including those with whom you may have contracted in order to have access to the Services. In case of litigation between the internet service provider and yourself, Jeetplay cannot be a party to the suit, and such suit shall in no way affect the Player's obligations under this contract.
23.7 In the occasion of errors regarding to the generation or communication of any result, bet settlement or other element of the Services, including the random number generators used in some games on the Services, we will not be answerable to you as a result of any of such errors and Jeetplay retains the right to null all bets on the games affected and your bet will be reimbursed.
23.8 Nothing in these Terms and Conditions will exempt or restrict Jeetplay's duty in any manner which is disallowed by relevant laws.
24. LIMITATION OF LIABILITY
24.1 Nothing in these Terms and Conditions is premeditated to:
24.1.1 Exempt or restrict our liability for fraud or for death or personal injury resulting from our negligence.
24.1.2 Restrict your statutory rights (statutory rights include, for instance, that we will provide our Services to a reasonable standard and within a reasonable time).
24.2 Except under Clause 24.1 above and except in respect of any winnings lawfully due to you in accordance with these Terms and Conditions, our uttermost liability to you concerning any incident or series of related incidents is limited to the greater of:
24.2.1 Where such liability relates to a specific bet, the value of such bet paid by you.
24.2.2 Where such liability relates to the wrong application of funds in your Account, the amount that has been lost or misplaced.
24.2.3 Five hundred Euros/Dollars/Pounds (€/$/£500).
24.3 Subject always to Clauses 24.1 and 24.2, we will not be responsible for any loss to you or a third party, that could not have been reasonably expected at the time you register or at the time you enter into a transaction for Services, such as any loss of income, business or profits or any information which is lost or erred, including but not restricted to any compromise or loss suffered or incurred by you as a result of:
24.3.1 Any use of our Services in breach of these Terms and Conditions (including any use of our Services for commercial or business purposes).
24.3.2 Lapses caused by the equipment you use to access our Services, Websites, call center or mobile applications or failures in any network (including failures by your internet service provider).
24.3.3 Any incomplete, illegible, lost or delayed transactions (including as a result of technical failure).
24.3.4 Operational damage to your equipment (e.g. desktop, laptop, TV, mobile, smartphone, tablet, games console or other internet-enabled device) or for any loss or error of data that results from your use of our Websites, Services or mobile applications (and we cannot and do not assure that any files that you download are free from viruses, contamination or destructive features).
24.3.5 The exactness, completeness or incumbency of any information services provided by us or third parties (including but not restricted to prices, runners, times, results, live scores or general statistics).
24.3.6 Any loss whatsoever deduced from your abuse or violation of your Account or our Services.
24.3.7 Any failure on our part to communicate with you where we may have concerns about your activities.
24.3.8 Any occasion outside our control or instances of inevitable incident.
24.3.9 Our closure or suspension of your Account in conformity with these Terms and Conditions.
24.3.10 Your use or a third party's use of the Services the Content or any link on the Websites.
24.3.11 Any modification, suspension or abruption of Services.
24.3.12 Any inadequate functioning of the Services.
24.4 In the occasion that any stall results in profit, whether it is collected or credited to your Account, Jeetplay retains the right to claim all gains that you may have benefited from, as a result of one of those breakdowns, and you would be duty-bound to immediately reimburse Jeetplay the amount collected and inform Jeetplay of the break down. Jeetplay retains the right, at its sole discretion, to directly deduct an amount equal to that which you may have received in error from your Account.
24.5 You agree that in relation to the use of the Services that you will have no claims whatsoever against any Representatives of any GMFY TECH NV company.
25. DISASTER RECOVERY
25.1 Although Jeetplay expects the Websites to always function in a manner that aligns with existing licences, Jeetplay retains the right to transfer the running of the Websites to another territory at any time, including to emergency servers in case of disaster. In such a case one or more of the Jeetplay Group companies, located in other territories, may act as an agent or may provide services to Jeetplay in order to ensure than the Websites remain available for Players and is subject to the points in these Terms and Conditions and conforms to all licenses.
27. TRANSFER AND ASSIGNMENT
27.1 For any reason, we may have the ability to transfer, assign or sub-license this Agreement to a third party, for example (but without limitation) in the case of a merger or acquisition. You hereby consent, and we retain the right to, transfer, assign or sub-license this Agreement, in whole or in part, to any person without requiring any further consent and without notice, provided that any such assignment will be on the same terms or terms that are no less beneficial to you.
27.2 You may not assign, sub-license or otherwise transfer in any manner whatsoever any of your rights or obligations under this Agreement without our prior notification and written consent.
28. FINANCIAL INSTITUTION
28.1 Jeetplay is not a financial institution. Any deposits made into your account are not due to yield interest payments on the deposit(s) whatsoever.
28.2 Jeetplay does not give advice regarding tax and/or legal matters. Customers who wish to obtain advice regarding tax and legal matters are advised to contact appropriate agency. You cannot use Jeetplay and the Services to aid arbitrage through Currency Exchange transactions. Where Jeetplay deduce that you have used the Services for financial gain through arbitrage, any gains will be cancelled and deducted from your balance without warning or notification.
28.3 Customers are strictly disallowed from using Jeetplay to aid any type of illegal money transfer. You must not use the Websites for any illegal or fraudulent activity or disallowed transaction (including money laundering) under the laws of any jurisdiction that applies to you. If we suspect that you may be engaging in, or have engaged in fraudulent, illegal or improper activity, including, money laundering activities or any conduct which violates these Terms and Conditions, your access to Jeetplay will be stopped immediately and your account will be barred, and Jeetplay will be under no duty to refund to you any money that may be in your account. Furthermore, Jeetplay shall be entitled to inform the related authorities, other online service providers, banks, credit card companies, electronic payment providers or other financial institution of your identity and of any suspected illegal, fraudulent or compromising activity. You will cooperate fully with any Jeetplay investigation into such activity.
29.1 Failure of Jeetplay to exercise their rights under these Terms and Conditions does not constitute a general immunity of those rights.
29.2 If any part of this Agreement is deemed uncollectible or cannot be enforced, then the invalid or unenforceable provision will be viewed superseded by a valid, enforceable provision that reflects as similar as possible the intent of the original provision and the remainder of this Agreement will continue to full effect.
29.3 This Agreement and any documents referred to represent the entire agreement between Jeetplay and you and substitute any prior agreement, understanding or arrangement, whether oral or in writing. We each agree that we have not relied on any representation, undertaking or promise given by the other or suggested from anything said or written in concessions between us except as explicitly stated in this Agreement.
1. If, for some reason, you are not satisfied with the resolution of your complaint by Jeetplay, you may report a complaint to the Curacao Gaming Authority [email protected]
NETENT | TERMS AND CONDITIONS
1. Absolute Restriction
NetEnt will not permit NetEnt Casino Games to be supplied to any entity that operates in any of the below jurisdictions (irrespective of whether or not NetEnt Casino Games are being supplied by the entity in that jurisdiction) without the appropriate licenses.
Belgium, Bulgaria, Colombia, Croatia, Czech Republic, Denmark, Estonia, France, Italy, Latvia, Lithuania, Mexico, Portugal, Romania, Spain, Sweden, Switzerland, United Kingdom, United States of America.
2. Blacklisted Territories
All NetEnt Casino Games may not be offered in the following territories:
Afghanistan, Albania, Algeria, Angola, Australia, Bahamas, Botswana, Belgium, Bulgaria, Colombia, Croatia, Czech Republic, Denmark, Estonia, Ecuador, Ethiopia, France, Ghana, Guyana, Hong Kong, Italy, Iran, Iraq, Israel, Kuwait, Latvia, Lithuania, Mexico, Namibia, Nicaragua, North Korea, Pakistan, Panama, Philippines, Portugal, Romania, Singapore, Spain, Sweden, Switzerland, Sudan, Syria, Taiwan, Trinidad and Tobago, Tunisia, Uganda, United Kingdom, United States of America, Yemen, Zimbabwe.
3. Blacklisted Branded Games Territories
The followed NetEnt Braded Games have some further restrictions in addition to the Blacklisted Territories set out above:
3.1 In addition to the jurisdictions set out in paragraph 2, Planet of the Apes Video Slot must not be offered in the following territories:
Azerbaijan, China, India, Malaysia, Qatar, Russia, Thailand, Turkey, Ukraine.
3.2 In addition to the jurisdictions set out in paragraph 2, Vikings Video Slot must not be offered in the following jurisdictions:
Azerbaijan, Cambodia, Canada, China, France, India, Indonesia, Laos, Malaysia, Myanmar, Papua New Guinea, Qatar, Russia, South Korea, Thailand, Turkey, Ukraine, United States of America.
3.3 In addition to the jurisdictions set out in paragraph 2, Narcos Video Slot must not be offered in the following territories:
Indonesia, South Korea.
3.4 In addition to the jurisdictions set out in paragraph 2, Street Fighter Video Slot must not be offered in the following territories:
Anguilla, Antigua & Barbuda, Argentina, Aruba, Barbados, Bahamas, Belize, Bermuda, Bolivia, Bonaire, Brazil, British Virgin Islands, Canada, Cayman Islands, China, Chile, Clipperton Island, Columbia, Costa Rica, Cuba, Curacao, Dominica, Dominican Republic, El Salvador, Greenland, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Japan, Martinique, Mexico, Montserrat, Navassa Island, Paraguay, Peru, Puerto Rico, Saba, Saint Barthelemy, Saint Eustatius, Saint Kitts and Nevis, Saint Lucia, Saint Maarten, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, South Korea, Suriname, Turks and Caicos Islands, United States of America, Uruguay, US Virgin Islands, Venezuela.
3.5 In addition to the jurisdictions set out in paragraph 2, Fashion TV Video Slot must not be offered in the following territories:
Cuba, Jordan, Turkey, Saudi Arabia.
4. Universal Monsters
(Dracula, Creature from the Black Lagoon, Phantoms Curse and The Invisible Man) may only be played in the following territories:
Andorra, Austria, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Cyprus, Finland, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Liechtenstein, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Russia, San Marino, Serbia, Slovakia, Slovenia, Turkey and Ukraine.